Embrace Change

As arcades and attractions gear up for the busy summer season, it’s time to shine a spotlight on one of the most critical — and often overlooked — parts of your operation: change machines.

We all know that nothing kills customer excitement faster than being unable to get the change or tokens they need to enjoy their day. Having insufficient or unreliable change machines doesn’t just mean a short-term inconvenience — it can lead to lost business, frustrated customers, and a negative first impression that can last far beyond the summer months.

And in today’s cashless society, operators also need to consider technology that supports contactless payments, ensuring visitors can easily access change or tokens no matter how they choose to pay.

At E-Service, we understand these challenges and work continuously to develop and enhance our change machines. We deliver robust, secure technical solutions, ensuring E-Service products are supportable for many years delivering exceptional value and ROI.

Investing in a reliable change machine doesn’t have to be costly — and it pays dividends in customer satisfaction and operational efficiency.

Take, for example, the popular Thomas 3004e, the “work horse” of any venue. This high-capacity, free-standing banknote and coin changer is designed to meet the demanding needs of busy venues. With a capacity of approximately 12,000 to 17,000 coins (depending on configuration), the 3004e supports coin recycling, dramatically reducing the frequency of refilling and emptying — an essential feature during high-traffic summer periods.

For secure transactions, the 3004e features a “Casino Grade” banknote reader with an integral locking note stacker, and the durable cabinet is available in various standard colours, with custom options available on request.

Every Thomas 3004e — like all of our change machines — comes with a 12-month warranty, is proudly British-built, and is fully supported by E-Service’s trusted repairs and servicing network, giving you complete peace of mind.

So, as the summer crowds start to pour in, ask yourself: Is your change machine ready for the season? Don’t let outdated or unreliable equipment stand between your customers and a great day out. Embrace change — and make sure your venue is ready to thrive.

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4 June 2025

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